Computer Not Working?
I'll Come to Your Home and Fix It.

No need to unplug anything or drive anywhere. I come to you, figure out what's wrong, and fix it on the spot. Here are just some of the things I help people with every day:

Computer running slow Virus or malware infection Strange popups everywhere Blue screen of death Computer won't turn on WiFi keeps dropping Can't get on the internet Printer won't print Email got hacked Windows won't update New computer setup Move files to a new computer Computer keeps freezing Need more storage space Keyboard or mouse not working Screen is black or flickering Battery drains too fast Laptop overheating Scam or fraud on my computer Programs keep crashing Computer running slow Virus or malware infection Strange popups everywhere Blue screen of death Computer won't turn on WiFi keeps dropping Can't get on the internet Printer won't print Email got hacked Windows won't update New computer setup Move files to a new computer Computer keeps freezing Need more storage space Keyboard or mouse not working Screen is black or flickering Battery drains too fast Laptop overheating Scam or fraud on my computer Programs keep crashing

New phone I can't figure out TV won't connect to streaming Smart home device setup Need a WiFi network set up Want to learn how to use my computer Tablet is acting strange Computer making weird noises Hard drive failing Sound not working Need a new computer built Photos and files recovery Game console problems Stereo or soundbar not working New router setup Slow internet Locked out of my account Computer needs a tune-up Parental controls setup Backup my important files Remove someone's access to my account New phone I can't figure out TV won't connect to streaming Smart home device setup Need a WiFi network set up Want to learn how to use my computer Tablet is acting strange Computer making weird noises Hard drive failing Sound not working Need a new computer built Photos and files recovery Game console problems Stereo or soundbar not working New router setup Slow internet Locked out of my account Computer needs a tune-up Parental controls setup Backup my important files Remove someone's access to my account

$25 Books Your Visit

30-Minute Diagnostic Included

Just $65/Hour to Fix

I Come to You

30+ Years Experience

30-Day Guarantee

Background Checked

Patient & Plain English

32 years of experience — IBM, Cisco, Johns Hopkins →

Schedule Service Now Call (336) 289-9354

What I Fix

If it plugs in, connects to WiFi, or has a screen, I can probably help. Computers, phones, tablets, TVs, printers, smart home devices — I work on all of it, right at your home or business.

Virus & Malware Removal

Strange popups? Browser hijacked? Computer acting possessed? I'll remove every trace of the infection and set up protection so it doesn't happen again.

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Slow Performance Fix

Takes five minutes just to open your email? I'll figure out exactly what's slowing things down—and get your computer back to speed, usually in one visit.

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RAM & Hard Drive Upgrades

Before you buy a new computer, let me try this first. A memory or hard drive upgrade can make your existing PC feel brand new—at a fraction of the cost.

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Windows Updates & Troubleshooting

Blue screen? Updates stuck for days? Computer won't start? I've seen every Windows problem there is, and I'll get yours sorted out.

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WiFi Setup & Security

WiFi drops in the back bedroom? New router sitting in the box? I'll get you connected everywhere in your home or office and make sure it's secure.

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Printer Setup

Printers never seem to "just work." Whether it's a new one you can't set up or an old one that quit on you, I'll get it printing again.

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Custom PC Builds

Want a computer that's exactly right for you? Gaming, home office, or everyday use—I'll build it to your needs and set it up at your home or office, ready to go.

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Phones & Tablets

New phone you can't figure out? Need to move photos and contacts to a new device? I work on Android phones, iPads, and other tablets. (No iPhones or screen repairs.)

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TVs & Home Electronics

Smart TV won't connect? Soundbar not working? I fix TVs, stereos, streaming devices, game consoles, smart home devices, and just about any electronics around the house.

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Training & Education

Want to actually understand your computer instead of just staring at it? I'll teach you at your own pace—email, web browsing, staying safe online, whatever you need.

Simple, Honest Pricing

No hidden fees. No upsells. No surprises. You'll always know what you're paying before any work begins.

Diagnostic Visit

$25 flat

Applied toward repair if you move forward

30-minute on-site diagnostic at your home or business
I'll identify the problem and explain your options
If I can't fix it—the $25 is all you owe
If you proceed with repair, the $25 diagnostic fee is waived

Repair Rate

$65 /hour

Within 30 miles of Thomasville, NC

Most repairs take about an hour
Your $25 diagnostic fee is waived when you proceed
Example: 1-hour repair = $65 (diagnostic waived)
No travel charge within 30 miles

Beyond 30 Miles?

+$0.70 /mile

I'll still come to you

Same $25 diagnostic + $65/hr repair rates
Small mileage fee added to the diagnostic—calculated door-to-door based on actual distance
Example: 35 mi away = $2.50 travel fee (5 extra miles × $0.70)

Parts & hardware (RAM, hard drives, etc.) are billed separately at cost. I'll always discuss pricing with you before purchasing anything.

How It Works

Five simple steps. No surprises. No runaround.

Book Online

Use our online booking system to describe your issue, pick a date and time, and pay the $25 diagnostic fee to confirm. Need help right away? Call or text (336) 289-9354.

I Show Up Ready

I arrive at your door prepared and ready to dive in—tools in hand, already up to speed on what you described. No wasted time getting oriented.

Diagnose & Explain

I assess and diagnose the situation, then present my findings in plain English—no jargon, no confusion. You'll know exactly what's going on and what it'll take to fix it.

Fix & Document

I fix the issue and document everything—what I found, what I did, and anything you might need to know down the road. Your service records are available to view and download anytime.

Pay & Smile

You pay for the repair, and your problem is officially yesterday's news. The $25 diagnostic? Waived since we went ahead with the fix. If I couldn't fix it, that's all you owe.

Book Your Repair Online

Schedule in minutes. Pay the $25 diagnostic fee to confirm, and I'll come to you.

Schedule Service Now Call (336) 289-9354

Service Area

I serve a 30-mile radius around Thomasville, NC—no travel charge. That includes most of these communities and many more:

No Travel Charge

Within 30 miles

Extended Service

+$0.70/mile beyond 30 mi • calculated door-to-door

Not sure if you're in range? Give me a call at (336) 289-9354 and I'll let you know.

Why Choose Me

30+ Years Fixing Computers

I've been working on computers since I was a teenager. Over 30 years I've fixed thousands of machines—from simple slowdowns to problems that had other techs stumped. Whatever's going on with yours, chances are I've seen it before.

Patient & Friendly

I explain things in plain English, not tech jargon. No question is too basic—ask me anything. I want you to understand what happened, not just hand over your credit card.

Honest & Transparent

I'll never try to sell you something you don't need. If your issue takes 20 minutes, I'm not stretching it to fill an hour. If I can't fix it, you'll know upfront.

Your Neighbor, Not a Big Box Store

I'm a local Thomasville tech, not a chain. Whether it's your home computer or your business workstation, it stays right where it is—no packing it up, no dropping it off, no waiting a week. Most issues are resolved in a single visit.

Woman Owned & Operated

PC Repair Onsite is proudly woman owned and operated. When you call, book, or open your door on appointment day—you're dealing directly with me, Paige. No middlemen, no corporate layers.

Common Questions

What devices do you work on?

Just about any electronics in your home or business — Windows PCs (desktops and laptops), Android phones, iPads, tablets, TVs, stereos, streaming devices, printers, smart home gadgets, game consoles, and more. If it plugs in or connects to WiFi, I can probably help. The only things I don't work on are Apple Macs, iPhones, and broken smartphone or tablet screens.

What forms of payment do you accept?

Cash or any major debit/credit card (Visa, Mastercard, Discover, AmEx). Easy and straightforward.

What if the repair takes longer than expected?

I'll always keep you informed. If I discover the issue is more involved than anticipated, I'll explain what's needed and give you a revised estimate before continuing. You're never on the hook for surprise charges.

Do you provide the parts for hardware upgrades?

Yes! I'll source the right parts for your specific computer (RAM, SSD, etc.) and bring them to the appointment. Parts are billed at cost—I don't mark them up. I'll always confirm the price with you before ordering.

What if you can't fix my problem?

It's rare, but it happens. If I can't resolve it on-site, I'll be upfront about why and point you in the right direction. The $25 diagnostic is all you'll owe—nothing more.

How do I cancel or reschedule?

Your confirmation email includes a link to reschedule or cancel self-service. Reschedule for free or cancel for a full refund when done more than 8 hours before your appointment. Within 8 hours, the diagnostic fee is forfeited. You can also call or text (336) 289-9354.

Do you offer ongoing support or maintenance plans?

Absolutely. If you'd like regular check-ups (updates, cleanup, security scans), we can arrange a recurring schedule. Just ask and we'll work out what makes sense for you.

How long does a typical repair take?

Most repairs are done in about an hour, right at your location. Some issues (like a big Windows update or a hard drive swap) might take a bit longer, but I'll always give you a time estimate before I start.

Do I need to be home during the repair?

Yes—I'll need you (or another adult) home so I can ask questions, show you what I find, and make sure you're comfortable with the fix before I leave.

Ready? Let's Fix It.

Call, text, or email—I usually respond within minutes.

Schedule Online Book Now

Call or Text (336) 289-9354

Email paige@pcrepaironsite.com

Text Me (336) 289-9354 Describe your issue • I'll reply fast

Availability Mon – Sat 8:00 AM – 8:00 PM Closed major holidays